About the role
As a Strategy & Operations Lead, you'll work across one or more of our core Strategy & Operations pillars, depending on your experience and the company's priorities. This role is designed for high-agency operators who thrive in fast-paced environments and want to work on the most important problems facing the business: from company strategy and operational excellence to customer transformation and enterprise growth.
Running Broccoli
Business Operations
Objective: Build the operating system that helps Broccoli scale efficiently.
Responsibilities:
- Own business performance management, KPIs, reporting, and operational reviews.
- Build and manage key enablement tools such as QBRs, health scorecards, and product adoption dashboards.
- Drive business enablement initiatives that improve customer and revenue outcomes.
- Lead cross-functional operational improvements across go-to-market, customer success, and growth.
Founder's Office
Objective: Drive company strategy, planning, and executive initiatives.
Responsibilities:
- Support strategic planning, board materials, and executive decision-making.
- Lead high-priority company initiatives and special projects.
- Drive alignment and execution against key company priorities.
Helping Customers Succeed
AI Transformation
Objective: Help customers adopt AI and transform how their organizations operate.
Responsibilities:
- Advise customers on AI adoption, workflow redesign, and organizational change.
- Develop best practices and transformation frameworks.
- Support customers in realizing measurable value from AI.
Intelligence Platform
