About the role
Order To Cash Specialist - Pune About the Order To Cash Specialist at Showpad As an Order To Cash (OTC) Specialist you’ll be responsible for carrying out billing, collection, and reporting activities for our go-to-market organization and across all regions. The OTC Specialist ensures the customer pays open invoices and addresses billing related issues in a timely fashion. Fostering effective working relationships with external customers, as well as internal partners including Sales and Operations is key for this role. You will report to the Global Manager OTC, who is based out of Ghent, Belgium. Key Responsibilities for a Order To Cash Specialist at Showpad
Accurate and timely invoicing service across all entities (US and EMEA) Effective and timely management of billing queries within the team, across the organization and from our customers Monitoring accounts to identify the outstanding balances, effective collections process of overdue payments and assisting in the achievement of collection targets Keeping the right balance between maintaining the customers’ trustful relationships and ensuring timely payments Manage all customer interactions related to billing and collections, including vendor registration processes, vendor online platform onboarding and invoice upload and responding to customers questions. Maintaining and keeping the customers master data records up to date Establish and maintain effective and cooperative across-departmental working relationships Provide accurate, timely reporting on collections and accounts receivable status Commit to continuous learning and innovation
Required soft Skills
Strong communication skills Highly organized, and an ability to execute with excellent attention to detail Strong work ethic, ability to adapt to rapidly-changing environments and processes Strong customer service mindset
Required technical skills
Proficient in MS Office (Excel, Word) Data entry skills along with the knack for numbers Fluent English
Bonus Points
Bachelor's Degree Previous experience in collections and billing (or finance) Experience with Salesforce and/or NetSuite
About Showpad
At Showpad, we believe that the buyer experience is the ultimate differentiator. And this is why we built the most complete and flexible sales enablement platform that marketing and sales rely on to prepare sellers, engage buyers, and optimize performance with insights. With a single user experience, our solution makes it easy to discover and share the right content, deliver training and coaching, and maximize seller productivity.
Our teams drive rapid deployment and adoption with best-in-class technology and practices based on the success of more than 1,200 customers in over 50 countries. GE Healthcare, Bridgestone, Honeywell, and Merck, among others, rely on Showpad's sales enablement platform in every step of the buyer journey.
Founded in 2011, today Showpad is a team of 450+ people working from the company's headquarters in Ghent and Chicago and regional offices in Brussels, London, Munich, Portland, San Francisco, and Wroclaw. Showpad has experienced explosive growth in recent years and has now raised a total of $185 million in funding. In 2019, Showpad was included on the Best Workplaces list by Inc. Magazine.
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Job details
Location
Pune, Maharashtra
Funding
Total raised
$180M
Last stage
Series D
Investors
Founders
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.