About the role
We are looking for an ambitious and thoughtful operator to join our team at the intersection of account expansion, business operations, and commercial strategy. This role is about unlocking value: identifying where we’re leaving money on the table and building systems to ensure we never do. You’ll work closely with our implementation teams, project leads, and executive stakeholders to drive customer expansions, enable strategic renewal conversations, and support pre-sales efforts through compelling value storytelling.
You will help us institutionalize smart habits — tracking every contract, preparing for renewals well in advance, making sure we’ve set up the right external governance structures (like Steering Committee Meetings), and ensuring our work is consistently communicated in business value terms that resonate with decision-makers. This is an ideal opportunity for someone with a consulting background who is passionate about technology and AI, wants to stay close to customer outcomes, work cross-functionally, and build a high-growth company from the ground up.
What will you be doing?
- Own zero-to-one projects or take over broken workflows, stabilize them, and hand them off once they can scale.
- Build and ship internal tools and infrastructure, including Foundry-based go-to-market tracking, tools for FDEs, and demo environments that mirror customer implementations.
- Work across product and operations: run user interviews, identify recurring problems, help prioritize what to fix, and execute on the highest-priority business bottlenecks.
- Support evolving company needs beyond pure GTM, especially around product-focused work, internal systems, branding/messaging, and hiring-related initiatives.