Director, Deal Desk Navan - Business Travel Solutions & Expense Management Navan - Business Travel Solutions & Expense Management Platform Travel Business Travel Management See how to manage all corporate travel in one place. Program Management Advanced Analytics Navan Rewards Sustainability Travel Services Support Personal Travel Expense Payments Navan Events Business Travel Management See how to manage all corporate travel in one place. Program Management Travel Services Advanced Analytics Navan Rewards Sustainability Support Personal Travel Expense Management Control, manage, and track expenses. Payments Use Navan cards or bring your own corporate card. Navan Events Source venues and manage events end-to-end. Intelligence Integrations Security & Trust Solutions By Role Accounting Teams Executive Assistants Finance Teams Travel Managers Travelers By Company Size Enterprises Small Businesses By Industry Energy and Utilities Financial Services Food and Beverage Health and Wellness Industrial and Manufacturing Media and Entertainment Professional Services Real Estate & Construction Retail and E-Commerce Technology and Software Study finds Navan saves customers 16% on business travel Read now Pricing Resources Resource Center Webinars Guides and Reports Blogs Per Diem Calculator Mileage Calculator Glossary See why 77% of managers prioritize all-in-one T&E Read now Customers Case Studies Customer Reviews Admin resources End-User Resources Help Center Your browser does not support the video tag. “Navan just feels so much easier. It’s super seamless.” Watch full video Company
About Us Partners Careers Contact Us Join our team View job openings Region France Germany Netherlands Spain United Kingdom United States Your browser does not support the video tag. Introducing Navan Edge Early access The new standard for frequent travelers: tailored, rewarding, effortless. Get started Request a demo Log In France Germany Netherlands Spain United Kingdom United States Log In Log In Log In Director, Deal Desk Location: Austin, TX; Boston, MA; New York, NY; Palo Alto, CA or San Francisco, CA Department: Sales The Director, NA Global Deal Desk at Navan is responsible for the operational execution and excellence of the regional Deal Desk function in North America, ensuring adherence to global policies, processes, and systems critical for scalable revenue growth. Reporting to the Head of Global Deal Desk, this role acts as a senior advisor on complex regional deal structures, pricing strategies, and negotiations, partnering closely with Sales, Finance, Legal, Billing, and Product teams. The ideal candidate has strong expertise in B2B SaaS deal operations and CRM/CPQ systems, familiarity with pricing governance and revenue recognition principles, along with proven experience leading and developing a regional team in a dynamic, growth-stage environment. What you will do: Develop and scale the North America Deal Desk team: Lead the regional team of Deal Desk experts, executing the global vision and direction, recruiting and developing team members, and establishing a customer-centric team culture focused on accountability, efficiency, and continuous improvement. Advise on strategic regional deals: Act as the primary advisor for largest and most strategic North American deals. Work closely with regional sales leadership in these select deals to evaluate risks and rewards, guide negotiation strategy, and ensure deals align with company objectives. Support strategic deals across regions as needed. Develop and deliver enablement & training: Aid in the development and deliver regular training and enablement programs for the North America sales and related teams on pricing, deal structures, quoting tools, and deal processes in conjunction with our GTM enablement team. Enable new product introduction and monetization: Collaborate with Product, Finance, Legal, and other GTM teams to launch new products and services, focusing on the regional implementation and execution of global packaging, pricing, deal structures, and process / systems needs for new offerings. Drive quote-to-cash tech stack business
requirements: Work with our Business Technology and GTM Systems teams to ensure we have the right systems to support our quote-to-cash process from our CRM, CPQ, CLM, and billing. This role is a key stakeholder responsible for defining the regional business
requirements of our CPQ implementation and a contributing stakeholder working with Finance, Legal, Billing to define the
requirements of the remaining order-to-cash tech stack. Price book and SKU Management: Ensure regional governance and adherence to global price books, discounting and approvals guidelines, and SKU structures within North America. Monitor regional deal performance metrics: Working in conjunction with GTM systems and analytics teams, monitor and report on metrics and dashboards used to track regional deal cycles around closing processes, discounting, exceptions, approvals, and pricing effectiveness. Use insights from these metrics and associated analytics to improve NA Deal Desk operations and develop recommendations for how to improve the regional closing process (including approvals, discounting, deal handoffs, etc). Financial Controls & Scalability: Ensure regional adherence and execution of robust controls, processes, and systems with respect to Deal Desk operations and deal closing that satisfy regulatory, compliance, and audit
requirements for public-company standards (e.g., financial reporting standards, internal controls, SOX compliance, revenue recognition). What we’re looking for: Strategic thinker and problem solver who executes global pricing, discounting, packaging strategies and optimizes regional operational processes to support these within CPQ Proven ability to execute and optimize global pricing and deal management strategies within a region Exceptional communicator and stakeholder manager able to work across all levels of regional GTM and company leadership 10+ years of experience in Deal Desk or Sales Operations within B2B SaaS or cloud-based companies. Experience at late-stage transitioning to public companies is a plus. Experience leading and developing regional teams, with a track record of scaling Deal Desk teams in a fast-paced, high-growth environment. Strong expertise in CRM and CPQ systems, including developing regional business
requirements for configuration. Understanding of revenue recognition principles (ASC 606) and other accounting implications of deals, including being able to evaluate how contract terms impact revenue recognition and ensure compliance with financial policies and audit standards. The posted pay range represents the anticipated low and high end of the
compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive
compensation. Target incentive
compensation for some roles may include a ramping draw period.
Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $161,250 — $265,000 USD The posted pay range represents the anticipated low and high end of the
compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive
compensation. Target incentive
compensation for some roles may include a ramping draw period.
Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $161,250 — $265,000 USD About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com . Culture of Excellence Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our
Benefits Navan offers a comprehensive
benefits program designed to support your well-being, financial security, and life outside of work. Our
benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional
benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related
perks. Wherever you’re based, our
benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office
perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected] . Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here . Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com". *Applies to select locations. Product Business Travel Expense Management Advanced Analytics Navan Rewards Navan Events Sustainability Solutions Enterprises Small Business Accounting Teams Executive assistants Finance Teams Travel Managers Travelers By Industry Energy and Utilities Financial Services Food and Beverages Health and Wellness Industrial and Manufacturing Media and Entertainment Professional Services Real Estate and Construction Retail and Ecommerce Technology and Software Resources Guides Compare Us Blog Travel and Expense Glossary Per Diem Calculator Mileage Calculator Customers Case Studies Help Center Customer Resources End-User Resources Customer Reviews Company
