Director, Data and Analytics

the team: how you validate a result, when a caveat belongs in the summary, and when a number is not ready to present.</li> </ul> <p><strong> </strong></p> <p><strong>Key Skills:</strong></p> <ul> <li>Proven ability to lead a team to translate business questions into verifiable hypotheses, define analyses that test them, and generate actionable insights based on the findings.</li> <li>Strong business and operational acumen to recognize patterns, connections and relationships across variables. Make the connections across data sets to help others understand the broader picture.</li> <li>Track record of earning a standing seat with business partners, so analytics is in the room when the decision gets made rather than working from a request queue.</li> <li>Ability to bring data to life and inspire action with clarity and simplicity; experience successfully communicating with senior or C-level executives in a clear and concise way.</li> <li>High affinity and intellectual curiosity in the fast evolving world of AI, with a habit of adopting Claude and similar tools to improve efficiency and go deeper on insight.</li> <li>Deep analytical abilities and experience improving performance in key operating metrics, specifically but not limited to acquisition, retention and monetization insights, customer segmentation, and pricing.</li> <li>Comfortable holding a position under executive questioning, and direct about what the data does not support.</li> <li>Self-motivated and proactive, taking initiative, going beyond the call of duty, and taking accountability for the business’s performance.</li> <li>High degree of initiative, integrity and curiosity for understanding patterns and behaviors through the use of data.</li> <li>Experience working in a matrixed organization across executive management, business leads, developers, and marketing teams to successfully meet deadlines in a fast-paced, rapidly changing environment.</li> <li>Proven ability to remain calm and composed under uncertainty.</li> </ul> <p> </p> <p><strong>

Qualifications:</strong></p> <ul> <li>Degree in Quantitative field or commensurate experience (Statistics, Applied Mathematics, Applied Analytics, Operations Research, Econometrics, Computer Science, Applied Science).</li> <li>8+ years’ experience in analytics and insights, with 3+ years leading and mentoring analysts.</li> <li>Experience in multi-channel consumer business, ideally with a subscription or membership model.</li> <li>Hands-on experience with statistical and machine learning techniques (regression, classification, clustering, churn and survival models) and the judgment to know when a simpler approach is better.</li> <li>Advanced SQL, plus Python or R for analysis and modeling.</li> <li>Hands-on dbt experience. You author and review models yourself rather than only querying their output.</li> <li>Experience owning a BI environment at scale, ideally Looker, including writing and reviewing LookML yourself, plus a notebook environment such as Hex.</li> <li>Product analytics experience on a dedicated platform (Amplitude, Heap or similar), and a track record supporting experiment analysis and decision-making.</li> <li>Expertise in ecommerce marketing analytics: SEM, SEO, Remarketing, Social, event-triggered push campaigns, site personalization. Experience with multi-touch attribution (MTA) and marketing mix modeling (MMM) solution implementation, usage, socialization and activation.</li> <li>Understanding of A/B testing as well as knowledge of how to identify the key metrics that measure and drive long-term health of the business.</li> <li>Consulting or customer insights experience a plus.</li> </ul> <p><strong>We are Madison Reed.</strong></p> <p>We’re disrupting a $50 billion industry.</p> <p>Since 2013, we’ve offered our clients the option to truly own their beauty with a revolutionary choice—your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations (over 20 & growing). At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists—permanent hair color, roots only, hair gloss, highlights and more. With our men’s line launched in 2020, we’re shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.</p> <p><strong>We live our values.</strong></p> <p>Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values—Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.</p> <p><strong>We are hair color that breaks the rules.</strong></p> <p>Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do—and it shows.</p> <p>Join us in our mission to live life colorfully and make personal care more personal.</p> <p><strong>Information for Recruiters: </strong>Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.</p> <p>Madison Reed. is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.</p> <p> </p> <p> </p> <p> </p> <p> </p>

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.