About the role
About Eucalyptus We’re on a mission to make good health last a lifetime . More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper , one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree. Supported over 350k patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS. Tailored our offering to thousand of patients in Germany and Japan
About
the role (What you’ll be doing) We’re looking for a Head of Product Growth to shape and own how Juniper converts and retains patients through its digital experience. This role will shape how thousands of patients experience Juniper at the moments that matter most. From onboarding through ongoing engagement, you’ll define the strategy and priorities across conversion and retention, ensuring we build clear, trustworthy, high-performing experiences that support patients to start and succeed in care. Your core metrics will centre on conversion and retention. You’ll lead the Product Growth team to identify opportunities, prioritise improvements, and deliver meaningful enhancements to the patient journey, raising the bar on quality, clarity, and performance across every key touchpoint. You’ll lead the Product Growth function and report directly to the General Manager, Juniper Australia, sitting on the Juniper leadership team Key
responsibilities Own Juniper’s conversion and retention strategy Define and lead the roadmap across quiz flows, onboarding, lifecycle journeys, and key retention touchpoints - tying experimentation directly to improvements in conversion, retention, and LTV. Lead the Product Growth function Build, manage, and develop a high-performing team across design, copy, and product growth strategy. Set a clear bar for quality, pace, accountability, and impact. Deeply understand the patient mindset Go beyond surface metrics. Analyse behavioural data, speak to patients, map friction and motivation, and translate insight into clear, high-impact initiatives. Build high-performing digital journeys Partner closely with Engineering and Growth to deliver intuitive, trustworthy, and high-converting experiences across onboarding and ongoing engagement. Drive disciplined experimentation and prioritisation Establish testing frameworks, prioritisation logic, and reporting standards that ensure effort is focused on the highest-leverage opportunities. Be accountable for performance outcomes Own conversion, retention, and LTV metrics. Diagnose shifts quickly, make decisive trade-offs, and focus