Strategic Account Manager (Paris)

Who we are… YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including Carrefour, Intermarché, Boots, Lidl, Dior, Louis Vuitton trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn . What we need… We’re looking for a driven and structured Strategic Account Manager to join our Paris team. You will own and grow a portfolio of strategic enterprise customers, acting as the commercial lead responsible for retention, expansion, executive alignment, and long-term account strategy. Your mission will be to understand each client’s business priorities, identify opportunities to create measurable value, and expand the adoption of YOOBIC across their organization. This role is ideal for someone who combines strong analytical problem-solving, executive stakeholder management, and a competitive commercial mindset. You may come from strategy consulting, enterprise B2B sales, SaaS account management, or another demanding client-facing environment. Experience with retail or multi-site organizations is a strong plus.

What you'll do… Manage the growth of a client portfolio including upselling and cross selling YOOBIC products Act as primary account owner and develop a comprehensive understanding of each client’s business challenges, evaluate client’s growth needs and offer appropriate strategies and solutions Build account strategies, work with senior executives, diagnose business needs and own revenue outcomes Draft, negotiate and close business proposals Own and lead business reviews with your clients Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) What you have... 3–6 years of experience in strategy consulting, enterprise account management, B2B SaaS sales, or customer-facing commercial roles, ideally with exposure to retail, consumer goods, hospitality, or multi-site operations Strong academic background, with excellent analytical and problem-solving skills Commercially driven and competitive, with a strong desire to exceed targets. Experience working with retail, hospitality, consumer goods, or other multi-location businesses is a strong plus Trusted by senior stakeholders (CEO, C-Level) thanks to strong judgment, reliability, and follow-through Fluent in English & French - Knowledge of Spanish, Italian or German is a clear advantage Right to work in France What we offer... Hybrid working (3/4 days in the Paris office) Competitive