At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Senior Sales Commissions Analyst to be a part of making this happen. Location Based out of HQ preferred - Eden Prairie, Minnesota, USA (hybrid role, 3 days a week in office)
About
the Role This Senior Sales Commissions Analyst owns the administration, execution, and continuous improvement of sales
compensation operations, including CaptivateIQ configuration, plan logic design, data and crediting integrity, and financial/audit support. This role translates
compensation strategy into scalable system logic and reliable operational processes that ensure accuracy, control, and a strong participant experience.
Responsibilities Own end-to-end CaptivateIQ administration, including commission plan configuration, logic design, and system optimization. Build and maintain complex
compensation plan logic, including draws (recoverable/non-recoverable), ramp schedules, tiered accelerators, and renewal/expansion crediting. Own and execute monthly commission calculations within CaptivateIQ, ensuring accuracy through robust validation, reconciliation, and automated controls. Translate
compensation plan design into scalable system logic and calculations. Partner with Finance and Accounting on monthly accruals, quarter-end true-ups, forecasting and financial close support by ensuring commission data is accurate, traceable, and audit-ready. Align commission processes with commission expense policies and accounting
requirements through partnership with Accounting. Own crediting accuracy and data integrity by identifying discrepancies across Salesforce, billing and CaptivateIQ systems and performing root-cause analysis across data feeds, crediting logic, and system configuration. Serve as a trusted advisor to Sales and RevOps, providing clarity on
compensation plans, attainment, and earnings while ensuring alignment between plan design and system logic Build and maintain reporting and analytics that provide insights into
compensation performance, plan effectiveness, and payout trends to support Sales, Finance, and RevOps decision-making. Own calculation, logic, and data feed architecture within CaptivateIQ, including the validation, audit, and reconciliation frameworks that support accuracy and control. Partner with RevOps and Data teams to improve upstream data quality and system integrations. Act as the primary escalation point for complex commission and crediting issues.
Who You Are Required: direct, hands-on CaptivateIQ administration experience, including building and maintaining calculations, crediting logic, data models/feeds, workflows, and configuration changes in a production environment Understanding of corporate governance policies as they apply to commissions Excellent Excel proficiency for reconciliation, modeling and data analysis Salesforce proficiency required Ability to validate and reconcile data across CRM, billing, HRIS, and
compensation systems Ability to translate
compensation plan design into scalable system logic Demonstrated ability to adapt to new systems and improve
compensation statements, tools, reporting and field-facing analytical solutions Minimum
Qualifications 4+ years of experience in Sales
Compensation Administration, RevOps, Finance Operations, or a similar function Proven hands-on experience building, administering and maintaining
compensation plans in CaptivateIQ (required) Experience with complex commission structures including draws, ramps, accelerators, renewals, and related crediting logic Experience troubleshooting data, logic, and calculation discrepancies Strong Excel and Salesforce fluency Ability to partner cross-functionally with senior leaders across Sales, Finance, Accounting, and RevOps Bachelor’s degree Preferred
Qualifications Experience identifying and implementing process improvements and automation opportunities to improve calculation accuracy, auditability, scalability, and efficiency Ability to communicate complex
compensation logic, exceptions, and payout outcomes clearly to Sales, Finance, and leadership stakeholders Experience supporting commission accruals, audit requests, SOX-like controls, or close processes On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling
compensation and
benefits packages, including: Equity for all employees Flexible time off and paid volunteer days RRSP and 401k match Training and career development programs Comprehensive private
benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services Robust Employee Assistance Program (EAP) with mental health services Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected]. Security
Requirements Conducts duties and
responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations. The base salary range for this job family is 58,000 to 205,000 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive
compensation, new hire equity grants, and a comprehensive
benefits package. At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling
compensation packages,
benefits, and equity for employees. Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the
qualifications listed above, we encourage you to apply. We review all applications. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing [email protected].
