Parcel GTM Manager

Responsibilities Strategic Business Line Oversight CX & M&A Partnership: Serve as the primary GTM lead for the CX and M&A organizations, supporting the CX team and M&A personnel and managing specialized GTM

requirements for active acquisition lines Margin & Revenue Management: Drive margin optimization and revenue recovery initiatives, consistently targeting and exceeding parcel margin goals Network Optimization: Conduct deep-dive network analytics to optimize node selection and carrier service groupings (economy, standard, expedited, international etc); drive simulation enhancements targeted specifically around CX and M&A needs. People Leadership Team Management: Lead and mentor a team of 2 to 3 Senior Analysts, managing their professional development and daily throughput across their respective books of business. Operational Rhythm: Facilitate and enhance the prioritization and measurement of internal KPI's, success metrics for clients, and deal throughput. Process Engineering & Tooling Process Standardization: Establish and refine business processes to ensure the timely delivery of simulations and pricing models, transitioning

the team from ticket-based workflows to a structured business-line management approach. Simulation & Tool Building: Oversee the development and enhancement of proprietary GTM tools, including Stord1Parcel.ai and the integration of AI (Gemini/Claude) for automated rate card building and cost/margin analysis designed for and supporting CX and M&A. Implementation Handover: Formalize the handoff process from GTM to Parcel Experience, Implementations and Parcel Systems to insure seamless integration for existing clients and acquired accounts. Financial & Data Integrity Rate Card Creation: Direct the creation and maintenance of complex rate structures and cards, ensuring accuracy and margin optimization to achieve GTM margin goals Costing Accuracy: Maintain rigorous oversight of parcel costing basis, cross-referencing carrier RFPs and weighted average buy costs Key Attributes /

Requirements: Operational Experience and experience managing logistics costs and revenues Supply Chain Modeling with specific expertise in small parcel and direct to consumer shipping Domestic and International Parcel shipping Creation and implementation of Programs, SOPs and tools Expertise in network modeling and costing with small parcel Project and Program Management Proven ability to manage a high performing team of analysts High degree of ownership What You'll Bring: Proven experience in parcel management, including a comprehensive understanding of fulfillment center operations, international shipping, and industry best practices. Deep small parcel knowledge understanding alll details of carriers and all parcel shipment methods (experience creating and managing costing and pricing mdoels) Proficiency in domestic and international shipping processes and regulations Knowledge and hands-on experience in managing outbound operations within the parcel industry. Experience with MS Excel and Visual Basic for data analysis, reporting, and decision-making purposes. Experience with data reporting tools (DOMO/Tableau) Exceptional communication skills, both written and verbal, to facilitate collaboration and convey complex ideas clearly. Strong critical thinking abilities with a track record of effectively solving analytical problems using a data-driven approach. Demonstrated ability to lead and manage projects, ensuring successful outcomes within defined timelines. A proactive and results-driven mindset with a focus on continuous improvement and operational excellence. Basic

Qualifications 5+ years in Parcel Logistics, Supply Chain Engineering, or GTM Strategy. Proven experience managing analytical teams in a high-growth environment. Proficiency in advanced parcel simulation modeling and data visualization tools. Ability to manage complex M&A migrations and cross-functional business lines. Excellent communicator with ability to articulate complex strategies internally and externally and has previous experience and skill working with clients. (Prefered in the direct to consumer space) Success Metrics Margin Performance: Achievement of quarterly and annual margin targets across the CX and M&A books of business. Operational Speed: Reduction in turnaround time for simulation requests and rate card iterations. Launch Quality: Successful implementation handovers with zero "operational friction" due to scoping errors. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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