About the role
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the XC Specialist sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 Distributed cloud to our customers. To be effective, a Specialist SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling relevant F5 Distributed Cloud solutions and products to address our customers business needs, in partnership with the Specialist Sales Account Manager. From our customers’ perspectives, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and proposes effective solutions to address their concerns. The F5 SE presents the technical capabilities and importantly the business
benefits in the technical value proposition. Sound interesting? Read on! What you’ll do: Articulate the F5 product strategy, messaging, and positioning F5 Distributed Cloud’s value proposition and solutions for customer business objectives Provide technical expertise through sales presentations, solution designs, solution demonstrations, proofs of concept by various mediums: in-person, virtual presentations, white boarding etc. Determine viability of opportunity and map out organizational structure. Drive the sales process in partnership with the Account team, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. Consistently provide world-class customer service through the customer life cycle. Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities. How you’ll do it: Experience in secure Cloud architectures in: AWS, Azure, GCP or other public clouds CI/CD experience (automate build and test pipelines with GitOps, Jenkins, etc.) Experience with multi-cloud design Experience with cloud instrumentation and configuration management tools for deployment such as GKE, Kubernetes, Terraform, Ansible, etc. Experience with application-related products such as DNS, load balancers, web application firewalls, API security, content delivery networks, and more. Experience with monitoring tools such as Prometheus, Datadog and Grafana Experience in software development in Go, Python, Ruby, scripting, languages What you’ll bring: 10 + years of related industry experience BS/BA or equivalent work experience Expertise in Solution designs for large scale environments Advanced knowledge of Vertical Market solutions Expert communication, presentation and account management skills Prior mentorship experience a plus Demonstrated leadership capabilities and experience in leading initiatives Familiarity/experience with F5 or similar industry solution deployment a plus Relevant certifications a plus The Job Description is intended to be a general representation of the