About the role
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!
As an Enterprise Support Specialist, you will play a crucial role in supporting our partners’ Vendor Management Systems (VMS). Your primary responsibilities will include worker assignment, timesheet creation, and billing processes to ensure the efficient and effective management of temporary workers supplied to our partners. You will be an integral part of our Partner Relations team, working collaboratively to maintain a seamless workforce management system.
Key Responsibilities
Worker Assignment:
- Collaborate with the Enterprise Ops -US team to understand the partner’s workforce needs and VMS requirements
- Accessing both internal systems and external partner systems to gather pertinent information and data used to assign workers to specific VMS job order
- Ensure accurate and timely worker placements by partner requirements
Timesheet Creation:
- Generate and maintain timesheets for temporary workers either via CSV upload or manually input directly into partner’s VMS
- Verify and reconcile timesheet data to ensure accuracy
