Director, International Sales Engineering

requirements, and the specific regulatory and cultural impacts on AI adoption in different regions. Drive Channel Expansion: Play a critical role in enabling and growing our international Channel organization, ensuring our partners are technically equipped to position our UCaaS, CCaaS, and Agentic AI solutions effectively. Product Vision and Market Intelligence: Act as the voice of the international market. Analyze data, understand the global competitive landscape intimately, and partner with Product and Engineering to ensure our roadmap reflects international needs. Foster Innovation: Increase the effectiveness of your international teams by recognizing opportunities for innovation, proactively implementing new systems, and creating scalable processes across different time zones and cultures. Be a Trusted Advisor: Build deep, enduring relationships with new and existing multinational customers. Excel at understanding their unique business challenges and mapping them to our Agentic AI and communications portfolio. Skills you’ll bring BA/BS degree or equivalent practical experience. Minimum 12 years of customer-facing experience working as either a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar roles. Minimum 8 years of people management experience. Proven track record of leading in International Markets. Hands-on experience with agentic AI, conversational AI, or AI-powered business applications with the ability to translate business outcomes and value and engage credibly. Ability to work independently, prioritize effectively, and balance multiple, disparate work streams. Excellent analytical and problem-solving skills. Determination and persistence in pursuit of goals. Brings a strong work ethic, takes the initiative, and thinks creatively to get the job done. Needs to possess strong emotional intelligence and the ability to inspire and develop direct reports. Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Experience presenting and building relationships from C-Suite to IT Operations.

Why Join Dialpad Work at the center of the AI transformation in business communications Build and ship agentic AI products that are redefining how companies operate Join a team where AI amplifies every employee’s impact Competitive salary, comprehensive

benefits, and real opportunities for growth We believe in investing in our people. Dialpad offers competitive

benefits and

perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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