About the role
About Mercor Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $3 million a day. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.
About
the Role We're looking for a Strategy & Operations Associate to help move high-priority initiatives forward across the business. You'll partner cross-functionally with leadership, operations, and product teams to turn ambiguous problems into structured plans, and structured plans into results. This role suits someone who enjoys fast-moving environments, moves fluidly between strategic thinking and hands-on execution, and wants broad exposure to how the business runs. You'll start close to our central expert programs and grow into a widening set of initiatives as the Strategic Operations team develops. We're an early-stage startup that operates with energy and commitment. That means occasionally being responsive on weekends and consistently caring about the quality of our work. The upside – performance incentives, career growth, and meaningful equity – reflects that.
What You'll Own Strategy Guide high-impact strategic initiatives and special projects end to end, from problem framing and analysis through execution and measurable impact Build the models and analyses behind key decisions and translate them into clear recommendations Bring structure to ambiguous, open-ended problems, shaping them into prioritized workstreams with clear goals, owners, and success metrics Partner with leadership to shape strategy and create executive-ready materials that support decisions Operations Support execution of cross-functional programs, collaborating across teams to remove blockers and deliver outcomes Design and implement operating models, processes, and systems that help the business scale efficiently Define the KPIs and build the dashboards and reporting that track performance and surface risks early Guide a roadmap of operational improvements, keeping multiple workstreams on track and stakeholders aligned
