About the role
About Honey Homes Honey Homes eliminates the hassle of home upkeep, replacing it with comfort and joy. Our 3,000+ members (homeowners) are each paired with a dedicated handyman who manages lightweight upgrades, repairs, and maintenance over the year. All of our handymen are full-time employees - hired for their technical expertise, service mindset, and integrity. Because the same professional cares for your home consistently, members experience something rare in home services: reliability, trust, and consistently high-quality care. Behind the scenes, our AI-powered systems help us operate thoughtfully and efficiently at scale. We’re redefining modern homeownership, and we’re just getting started. The Opportunity As our Growth Manager, you will identify, prioritize, and execute on high impact growth opportunities across the funnel - from top-of-funnel trial through new member activation. This role is for an ambitious growth operator who will identify and test into needle-moving opportunities to grow Honey Homes from 3,000 to 10,000 members over the next year. The ideal candidate is equally comfortable launching new acquisition tests, tightening lifecycle programs, standing up new workflows, and partnering cross-functionally. This role is based in Oakland, CA and reports to our Co-Founder / Growth Lead. To deliver exceptional results, you’ll be in-office regularly and embedded with cross-functional teams. Outcomes 1. Launch and scale new growth initiatives You’ll act as an owner to launch and execute on new ideas and cross-functional bets, with the goal of generating 100 onboarding visits every month. Examples: Define and test offline channels that expand TAM and deepen penetration of our existing audience in the Bay Area Create network effects by scaling hyperlocal or community-driven tactics across markets 2. Build email as a growth channel You’ll turn lifecycle comms into a core growth lever, by designing new programs to generate 25-50 new onboarding visits monthly. This includes 1)generating net new MQLs, 2)creating more onboarding visits from those MQLs and 3)keeping those onboarding visits on the books. Programs you own include: Outbound sales testing MQL nurture and conversion programs Visit reschedule and recovery flows Ambassador and referral communications Churn win-back flows 3. Strengthen Growth Tooling & Operational Efficiency You make growth easier to run and scale, by building repeatable systems. Save yourself time that you can redeploy to higher impact activities. Implement new automations and AI workflows that improve your efficiency by 50% Build and improve lifecycle automations across email, SMS and call platforms Document and playbook your workflows, lead