About the role
Who We Are Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations. At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving. We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. Role Overview This is the person who builds and owns Partnerships at Serval. As our founding Partner Manager, you’ll define the function from the ground up: the strategy, the partner playbook, and the ecosystem motion that opens new routes to market beyond direct sales. You’ll source and structure partnerships with key industry players and technology platforms, build distribution channels and alliances, creating a repeatable engine for inbound interest and introductions. You’ll start hands-on, personally sourcing, negotiating, and closing high-impact partnerships while you stand up the systems a partner org runs on. You’ll work shoulder-to-shoulder with the founders, Sales, and Marketing to make sure every partnership is enabled and integrated into our existing GTM motions, and you’ll bring partner and customer signal back to inform product and market decisions. Because the function is new, you’ll get to write the playbook.