About the role
Our Mission Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all. Role Overview Our SF office is the daily home base for a talent-dense team doing hard, high-stakes work, and this role makes sure that home base runs without friction. You will be the first face people see when they walk in, the person who keeps lunch, supplies, and meeting rooms running smoothly, and the go-to for anything that keeps the office humming. You will work closely with the Office Manager and IT to keep new hires equipped from day one and vendors delivering on time. This is a hands-on, on-the-ground role for someone who takes pride in a space that feels welcoming, organized, and ready for whatever the day brings.
What You'll Do Greet and check in guests, candidates, and visitors, keeping the front desk warm and professional Manage the visitor log, badges, and building security registration Route calls, post, and packages, and coordinate outbound shipments and couriers Run the daily catered lunch programme end to end: Sharebite account, headcounts, dietary needs, and order issues Coordinate catering and hospitality for meetings and guest visits Own consumables inventory: snacks, stationery, kitchen stock, printer supplies, cleaning products, and first aid, including reorders Maintain a ready stock of laptops and equipment for new hires and last-minute starts Manage meeting room bookings, AV setup, and room resets Support on-site events, travel logistics for visiting colleagues, and general admin for
the team and Office Manager
What We're Looking For Genuine enjoyment of hosting and making people feel welcome Strong organizational instincts and comfort juggling several moving pieces at once Clear, proactive communication with vendors, colleagues, and guests Reliability and follow-through on recurring operational tasks Comfort with hands-on physical work: stocking, setup, deliveries, and courier coordination A calm, solutions-first approach when things go sideways Discretion and good judgment around building access and security What We Offer: We believe that to make intelligence open and accessible to all, you need to start at the foundation. Joining Reflection means building from the ground up as part of a talent-dense team. You will help define our future as a company, and help define the future of open foundational models. We want you to do the most impactful work of your career with the confidence that you and the people you care about most are supported. Top-tier