About the role
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in Glasgow. YOUR MISSION AT VOI As a Shift-Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (hiring, training, performance follow-ups of
the team)(20%). Your
responsibilities will be: Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality Navigating Logistics – Aid in receiving, packing, and deploying new vehicles Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution. WHAT YOU NEED TO EMBARK We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs: 2+ years of previous work experience Experience managing a team of people Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months , with no more than 6 points and no major offences , to meet our e-van insurance