About the role
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s vision is to deliver honest financial products that improve lives. In the US now, Affirm now covers half of all ecommerce volume and has access to nearly all buyers. Our mission, as part of the Merchant and Platform Engineering team, is to grow Affirm’s revenue by helping Merchants and Partners acquire and retain valued customers with industry leading, innovative Buy Now Pay Later POS checkout experiences. We are just getting started. Come be a part of a team shaping the future! In this role as a Senior Partner Solutions Engineer, you will be responsible for providing technical leadership across Commercial and Product Partnership teams, supporting large cross-functional programs. You will represent Affirm’s engineering team and technologies to partners, such as Shopify and Stripe, while helping drive technical + business strategy. This role entails operational support for ad hoc partner requests, collaborating with engineering teams on solution design, and managing the execution of long-term initiatives. The ideal candidate will be passionate about fostering a culture of engineering excellence and innovation, unafraid to roll up their sleeves with engineers with a proven track record of delivering results.
What You'll Do Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan. Provide day to day support for technical questions from external partner stakeholders Develop integration support material and documentation for new products, rollouts and features Serves as an overarching SME and point of escalation for internal and external teams facing technical challenges Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience Explore the business intersection between our commercial strategy and technical Partnership capabilities Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience What We Look For 4+ years experience in a Solutions Engineering, Partner Engineering, Sales Engineering, Technical Account Management, Solutions Architecture, or any other customer-facing engineering role Ability to read and understand multiple programming languages Experience with Ecommerce technologies and data models Experience and understanding of JSON, HTML, REST API, and Webhook technologies Familiarity with the following concepts: integrating UX elements w/ backend services, frameworks, and 3rd party developer APIs Experience with alerting and monitoring tools and applications Excellent verbal and written communication skills, strong project management skills, capable of influencing internal and external stakeholders to stay on schedule Passion and drive to change consumer banking for the better
