About the role
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on
the team. Visit www.perk.com to learn more.
About
The Role We are looking for a customer-focused and results-driven professional to join our Account Management Team at Perk. As an Account Manager Long Tail, you will actively contribute to customer satisfaction while driving growth and margin within existing accounts. In this role, you will manage a portfolio of long-tail accounts (LT) across the Spanish Market. What You’ll Do Own and manage a portfolio of long-tail customers in the Spanish Market. Build strong relationships with your accounts and key decision-makers who shape their business travel programs. Gain a deep understanding of your customers’ business to help them maximise their use of Perk. Identify growth opportunities and develop your portfolio by adding new business. Become an expert in Perk products to meet and exceed quarterly up-selling and cross-selling targets. Use data analytics to provide clients with business reviews, reports, and presentations to senior stakeholders. Identify recurring issues within accounts and develop strategies for long-term solutions. Act as a key liaison between internal Perk teams and the Account Management team to ensure smooth product roll-outs. Prioritise your time effectively to maximise impact in key business areas. What You’ll Need to Succeed Native Spanish Speaker and fluent in English (spoken and written). Previous account management or customer-facing role experience. Experience in SaaS or travel-tech is highly preferred. Good presentation and communication skills with the ability to build strong relationships. Strong prioritisation and time management skills. Results-oriented mindset while keeping customer satisfaction as a top priority. Ability to analyse data and translate insights for your clients. Our