Senior Technical Implementation Manager

requirements - Troubleshoot technical, integration, and production issues while partnering cross-functionally with Product, Engineering, DevOps, and Data teams on resolution efforts - Validate data quality, investigate discrepancies, and communicate findings clearly to both technical and non-technical stakeholders - Manage implementation timelines, risks, dependencies, escalations, and delivery milestones across multiple client initiatives - Conduct client workshops, solution walkthroughs, and user enablement sessions - Build strong relationships with technical, operational, and executive stakeholders while balancing business priorities with technical feasibility - Drive alignment between customer expectations and internal delivery capabilities in fast-paced enterprise environments ABOUT YOU You are a highly collaborative and technically minded implementation professional who thrives in fast-paced, client-facing environments. You are comfortable navigating complex enterprise implementations, managing multiple stakeholders, and translating technical concepts into clear business outcomes. You are equally comfortable speaking with executive stakeholders, troubleshooting technical integrations, and coordinating cross-functional delivery efforts. You take ownership, operate with urgency, and proactively solve problems with minimal oversight in an ambiguous fast paced environment.

REQUIREMENTS - 5+ years of experience in technical implementation, solutions engineering, enterprise SaaS delivery, or CRM implementation roles - Strong experience supporting Salesforce platforms (LSC preferred) and regulated enterprise SaaS application environments - Experience managing enterprise client relationships and complex implementation projects - Understanding of enterprise data architecture and integration workflows such as data feeds, analytics platforms, or complex data delivery workflows - Familiarity with technologies such as AWS, Snowflake, Databricks, APIs, and SFTP/FTPS - Strong analytical, troubleshooting, and problem-solving skills - Excellent written and verbal communication skills - Ability to manage multiple high-priority projects simultaneously in fast-paced environments - Experience within life sciences, healthcare, or healthcare technology environments supporting Salesforce Life Sciences Cloud implementations preferred - Familiarity with Agile delivery methodologies

COMPENSATION This role pays $130,000 to $145,000 per year, based on experience, in addition to stock options. Anticipated role close date: 7/28/2026 \n \n H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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