About the role
Lead strategic initiatives that modernize the end-to-end Travel & Expense experience.Drive simplification, standardization, and automation of travel booking, payment, reimbursement, audit, and reporting processes & tools. Identify opportunities to leverage AI, workflow automation, and digital platforms to reduce manual effort and improve user satisfaction. Translate business challenges into scalable solutions that improve efficiency and compliance. Design and test future-state user experiences through AI-generated workflows, process simulations, wireframes, and solution mockups to improve stakeholder alignment and speed decision-making. Identify and implement opportunities for generative AI, intelligent agents, and automation to streamline Travel & Expense processes and enhance employee productivity. Manage a portfolio of Travel & Expense transformation initiatives from concept through implementation. Develop business cases, investment proposals, success metrics, and executive-ready communications. Lead cross-functional teams to deliver complex programs on time and within scope. Drive organizational readiness, stakeholder adoption, communication, training, and change management activities to maximize realization of transformation outcomes Apply AI-enabled project and program management practices to improve planning,
requirements gathering, dependency management, status reporting, and stakeholder communications, enabling faster and more efficient program execution. Translate business
requirements into prototypes, mockups, process flows, and proof-of-concepts that accelerate alignment between business, engineering, and supplier teams. Demonstrate a builder mindset by independently creating lightweight solutions, dashboards, workflows, and prototypes that reduce implementation risk and shorten delivery cycles. Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. 5+ years of experience in program management, product management, procurement, finance transformation, business operations, consulting, or related disciplines. Experience leading large cross-functional initiatives involving multiple stakeholder groups. Demonstrated success driving process transformation, operational improvements, and technology-enabled business change. Demonstrated builder mindset with the ability to independently create dashboards, prototypes, automations, data solutions, and executive-ready insights that accelerate transformation outcomes. Demonstrated ability to leverage AI tools, agents, and automation capabilities to accelerate analysis, business process design, solution development, stakeholder engagement, and program delivery. Strong analytical, problem-solving, and communication skills. Experience presenting recommendations, business cases, strategic roadmaps, and data-driven insights to senior leaders and executive stakeholders. Ability to translate business problems into process designs, business
