Engineering Manager, Customer Studios

the team Recruiting: Be responsible for growing

the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members Reliability: Against the uphill battle of high growth/scale, up-level

the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene People: Foster growth of team members and ensure strong engagement and motivation Some of the problems we’ll be working on include: Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements. Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences? Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing. Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows. What We Offer We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $220,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity

compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. E-Verify Statement Hightouch participates in E-Verify. After you join

the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)

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