About the role
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators. With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others. We're looking for a hands-on leader to build and elevate the workplace experience for our Los Angeles office. As the Office & Facilities Manager, you'll oversee office operations, facilities, employee events, and visitor experience while leading a team of two Office Coordinators. This role is equal parts strategist and doer. You'll create scalable systems, establish operational standards, and leverage technology to continuously improve how our workplace operates. Just as importantly, you'll lead by example, stepping in wherever needed to ensure our office remains welcoming, organized, and running at its best. Employment Type: Full-Time, Temporary (12-Month Assignment) Schedule: Onsite Monday–Friday, 10:00 a.m.–7:00 p.m. PT (40 hours per week) \n
Responsibilities Lead and inspire a team of two Office Coordinators, cultivating a shared commitment to high-quality service and collective success. Oversee all day-to-day workplace and facilities operations, ensuring a safe, organized, and welcoming office environment. Manage relationships with building management, vendors, contractors, and service providers. Plan and execute employee events, executive visits, company meetings, and workplace initiatives from concept through execution. Own the end-to-end visitor experience, ensuring every guest receives a professional and welcoming experience. Develop, document, and continuously improve SOPs, playbooks, and operational workflows that create consistency and scalability. Create self-service resources, office guides, and employee communications that empower employees while establishing clear service boundaries. Identify opportunities to improve efficiency, automate processes, and leverage AI to enhance workplace operations. Manage workplace budgets, office supplies, furniture, inventory, maintenance, and facilities projects. Partner closely with HR, IT, Security, Finance, and business leaders to support company initiatives. Ensure workplace safety, emergency preparedness, and compliance with company policies and building
