Client Services Consultant

Requirements: Must speak and communicate fluently in English and at least 1 other African language (except Afrikaans) Has a minimum of 3+ years customer relationship management Has a minimum of 3+ years EAP (Employee Assistance Programme) experience Has a conceptual understanding of business missions, supplier promise and strategy, as well as the performance implications of this strategy with regard to market success Relevant tertiary qualification is desirable Project management experience is desirable About You Professional and quality orientated approach to work Pays attention to detail/methodical approach Customer focused Confident Enthusiastic Can develop and sustain mature working relationships Open to change Aware of impact of own actions on workload of others and the business (self-responsibility) Assertive Ability to see the big picture Recognises own boundaries and limitations and take personal responsibility for managing these \n " We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills,

qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected] . For more information about how we use and retain your information, please see our Workforce Privacy Notice ."

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.