Forward Deployed Engineer

About Us

CollectWise is a fast growing and well funded Y Combinator-backed startup. We’re using generative AI to automate debt collection, a $35B market in the US alone. Our AI agents are already outperforming human collectors by 2X, and we’re doing so at a fraction of the cost.

With a team of five, we scaled to a $2 million annualized run rate in just a few months, and we are now hiring a Senior Forward Deployed Engineer to help us reach $10 million within the next year.

Role

We are hiring a Senior Forward Deployed Engineer to lead customer implementations end-to-end. You’ll work at the intersection of engineering and operations, building the integrations and technical systems that bring clients into production.

This role blends software engineering with hands-on customer work. You’ll thrive here if you enjoy ambiguity, love shipping quickly, and can translate business requirements into robust, testable systems. This is a highly visible, high-ownership role working closely with the founder and clients.

Responsibilities

• Build and maintain custom integrations with client systems.
• Configure and productionize AI agents for each client (prompts, workflows, data transfers).
• Develop and implement client solutions using modern back-end frameworks.
• Translate vague customer requirements into clear technical specs and ship solutions quickly.
• Build internal tools to make implementations faster and more repeatable.

Desired Qualifications

• Experience with Node.js, React.js, AWS, SQL, and GPT-5 or other LLMs.
• Experience building products in a production environment (your own startup, working at an early-stage startup, or a meaningful project from scratch).
• Very strong communication skills and work ethic.
• Experience or interest in voice AI.
• Versatility across disciplines.

Compensation

• Salary range: $150,000 to $200,000, based on relevant experience and qualifications.
• Significant equity compensation.