Solutions Architect - General Business, East (Presales)
Texas, United States
About the role
Solutions Architect - General Business, East (Presales) Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale \u2014 unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data \u2014 securing and protecting private information more effectively \u2014 Elastic\u2019s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is
The Role: Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer\u2019s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and
the team through continuous learning and questioning the status quo. \u201cWe question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.\u201d VP WW Solution Architecture, Elastic What You Will Be Doing: Serving as the technical point of contact for your accounts and account managers in your assigned territory. Developing a deep understanding of customers\u2019 goals and objectives, and articulating how our offerings address their needs. Crafting and owning value based relationships at all levels in customer organizations. Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. Advising the sales team on effective ways of positioning Elastic products, solutions and services. Onboarding, educating and enabling our partners, and supporting them in sales cycles. Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs. Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams. Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic. What You Bring: A track record of success in a technical presales role\u2014enough experience selling and implementing technology to earn your customer\u2019s trust. A proven track record to articulate and sell the
benefits of modern platforms, software and technologies. A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships. A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors. An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern? The ability to inspire groups, both large and small. A willingness to travel 30% within region, as well as occasionally internationally. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you\u2019re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn\u2019t matter if you\u2019re just out of college or your children are; we need you for what you can do. We strive to have parity of
benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries\u2019 export controls and licensing
requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and\/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70\/30 pay mix (base salary \/ target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education,
qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash
compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other
benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $89,600\u2014$141,700 USD The typical starting Target Variable range for this role is: $38,400\u2014$60,700 USD The typical starting On-Target Earnings (OTE) range for this role is: $128,000\u2014$202,400 USD #LI-AM2 ","enhanced_content":null,"enhanced_requirements":null,"url":"sa\/texas-united-states\/solutions-architect-general-business-east-presales-\/7944199","owner":0,"application":"https:\/\/jobs.elastic.co\/jobs?gh_jid=7944199&gh_jid=7944199","alt_apply":null,"salary":null,"address":"Texas, United States","unique_identifier":"7944199","category":"SA","subdivision":"Field Operations","bitly_url":null,"jobvite_id":"elastic","google_id":null,"team_name":"SA","hiring_manager":null,"closed":null,"internal_id":null,"remote_locations":null,"hybrid_locations":null,"
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The Role: Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer\u2019s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and
the team through continuous learning and questioning the status quo. \u201cWe question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.\u201d VP WW Solution Architecture, Elastic What You Will Be Doing: Serving as the technical point of contact for your accounts and account managers in your assigned territory. Developing a deep understanding of customers\u2019 goals and objectives, and articulating how our offerings address their needs. Crafting and owning value based relationships at all levels in customer organizations. Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. Advising the sales team on effective ways of positioning Elastic products, solutions and services. Onboarding, educating and enabling our partners, and supporting them in sales cycles. Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs. Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams. Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic. What You Bring: A track record of success in a technical presales role\u2014enough experience selling and implementing technology to earn your customer\u2019s trust. A proven track record to articulate and sell the
benefits of modern platforms, software and technologies. A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships. A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors. An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern? The ability to inspire groups, both large and small. A willingness to travel 30% within region, as well as occasionally internationally. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you\u2019re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn\u2019t matter if you\u2019re just out of college or your children are; we need you for what you can do. We strive to have parity of
benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries\u2019 export controls and licensing
requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and\/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70\/30 pay mix (base salary \/ target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education,
qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash
compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other
benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $89,600\u2014$141,700 USD The typical starting Target Variable range for this role is: $38,400\u2014$60,700 USD The typical starting On-Target Earnings (OTE) range for this role is: $128,000\u2014$202,400 USD #LI-AM2 ","url_params":"?gh_jid=7944199","preserved_params":{"gh_jid":"7944199"},"gh_jid":"7944199","templateJobContent":[{"id":33260506,"boilerplate_id":1138,"boilerplate_entry_id":33260506,"title":"Company Description","content":" Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale \u2014 unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data \u2014 securing and protecting private information more effectively \u2014 Elastic\u2019s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. ","ai_prompt":"Include all content from sections titled (or containing the following information):\n\n- About Elastic\n- Why Elastic?\n\nParagraphs starting with \"Elastic is a free and open search company...\"","ai_content_default":0,"ordinal":0,"scored":1,"locked":1,"include_title":0,"exportable":1,"template_id":139,"template_name":"Elastic Default","jid":3758213,"has_rulesets":false,"matched_ruleset":false,"rulesets":[]},{"id":33260507,"boilerplate_id":1137,"boilerplate_entry_id":33260507,"title":"What is
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the team through continuous learning and questioning the status quo. \u201cWe question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.\u201d VP WW Solution Architecture, Elastic ","ai_prompt":"Include all content from sections titled (or containing the following information):\n\n- Role Overview\n-
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benefits of modern platforms, software and technologies. A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships. A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors. An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern? The ability to inspire groups, both large and small. A willingness to travel 30% within region, as well as occasionally internationally. ","ai_prompt":"Include content from sections titled or containing:\n\n-
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Responsibilities: Take ownership of protecting the confidentiality, integrity, and availability of organizational data and systems by following applicable privacy and security policies, standards, and procedures. Ensure that all individual contributions follow Elastic\u2019s Secure Software Development Framework (SSDF). Proactively participate in mandatory role-based training to ensure personal technical execution consistently aligns with the highest standards of data protection, data privacy, and system resilience. ","created_at":"2026-03-31T17:23:37.000000Z","updated_at":"2026-03-31T17:29:24.000000Z","rules":[{"id":70,"ruleset_id":63,"facet":"category","operator":"==","value":"Engineering","created_at":"2026-03-31T17:23:38.000000Z","updated_at":"2026-03-31T17:23:38.000000Z"}]}]},{"id":33260513,"boilerplate_id":1145,"boilerplate_entry_id":33260513,"title":"Diversity Statement","content":" Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] . We will reply to your request within 24 business hours of submission. ","ai_prompt":"Include any content pertaining to diversity and support for individuals with disabilities.","ai_content_default":0,"ordinal":7,"scored":1,"locked":1,"include_title":0,"exportable":1,"template_id":139,"template_name":"Elastic Default","jid":3758213,"has_rulesets":false,"matched_ruleset":false,"rulesets":[]},{"id":33260514,"boilerplate_id":1146,"boilerplate_entry_id":33260514,"title":"EEO and Privacy\/Disclosure Statements","content":" Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries\u2019 export controls and licensing
requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and\/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. ","ai_prompt":"Include all compliance and legal disclosure statements.","ai_content_default":0,"ordinal":8,"scored":1,"locked":1,"include_title":0,"exportable":1,"template_id":139,"template_name":"Elastic Default","jid":3758213,"has_rulesets":false,"matched_ruleset":false,"rulesets":[]},{"id":33260515,"boilerplate_id":1143,"boilerplate_entry_id":33260515,"title":"Salary Information","content":"
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70\/30 pay mix (base salary \/ target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education,
qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash
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