About the role
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are seeking an experienced Oracle ERP Fusion Functional Analyst to join Discord's Business Systems team. In this role, you will own incident resolution, functional support, and enhancement and system changes delivery across our Oracle Fusion ERP environment. You will serve to Finance stakeholders and a key liaison on critical system issues, while helping Discord maintain a strong controls posture through ITGC and SOX compliance support. What you'll be doing Provide L2 (Incident and Problem Management) and L3 (Bug Fix and Enhancement) support across the Oracle Fusion ERP environment Partner with business stakeholders to investigate and resolve functional issues across AR, AP, Procurement, and GL Serve as the functional point-of-contact for Discord PMs on critical incidents, ensuring timely communication and resolution Create, review, and update design and functional documentation monthly Support month-end, quarter-end, and year-end close activities and cyclical finance operations Execute application testing for break-fixes and minor enhancements Own and drive the quarterly patch upgrade process end-to-end Present new feature releases and impact analysis to Discord stakeholders ahead of each upgrade cycle Follow and support ITGC and SOP
requirements for SOX compliance policy What you should have 5+ years of hands-on experience with Oracle Fusion ERP as functional analyst Deep functional expertise in AR, AP, GL, and Procurement within Oracle Fusion cloud Experience configuring Oracle Fusion module setups including Subledger Accounting (SLA) rules, BPM approval workflows Experience supporting L2/L3 production environments with documented incident and problem management processes Demonstrated ability to create and maintain functional design documentation Experience executing functional testing for fixes and enhancements Familiarity with SOX compliance, ITGC controls, and SOP adherence in an ERP context Strong communication skills with the ability to interface directly with Finance and business stakeholders Preferred