About the role
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About This Role: Crusoe is building the world’s favorite AI-first cloud, and the Cloud Customer Experience (CCX) team is the engine behind that mission. As a Senior Software Engineer, you will design, build, and scale the customer-facing platforms and services that allow Fortune 500 companies to harness our purpose-built AI infrastructure. Your work is the gateway to our cloud—focusing on delivering high-scale, reliable services for authentication, user management, billing, and resource orchestration. Our mission is to provide an intuitive, seamless user flow that masks the underlying complexity of advanced AI workloads. You will be at the forefront of redefining how climate-aligned computing is delivered, ensuring that our backend systems set the "gold standard" for reliability and scalability in a hyper-competitive market. This is a full-time role for an engineer who thrives at the intersection of robust systems architecture and high-impact customer empowerment. What You’ll Be Working On: Scalable Service Design: Design and maintain the mission-critical services that power the Crusoe Cloud experience, including identity and access management (IAM), billing engines, and usage tracking. Customer-Facing Innovation: Partner with Product and Design teams to evaluate frameworks and build features that differentiate Crusoe Cloud, focusing on low-touch adoption and turn-key AI services. Infrastructure Backend Systems: Build the underlying systems that provide scalable, reliable access to physical infrastructure resources, from initial authentication to complex resource gateways. Architectural Leadership: Contribute to high-level architectural decisions that ensure the long-term maintainability, security, and reliability of our global cloud platform. Process Automation: Develop automation software that simplifies infrastructure deployment, enabling a seamless experience for customers scaling their AI operations. Cross-Functional Synergy: Collaborate closely with Cloud Support, Site Reliability, and Engineering teams to align technical roadmaps with direct customer feedback. Culture & Mentorship: Guide fellow engineers through design reviews and code quality standards, while actively contributing to hiring and building an inclusive, world-class engineering culture. What You’ll Bring to