About the role
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Kaseya is seeking a n Account Manager, Enterprise Accounts to drive expansion within a portfolio of high value and complex customers. This role focuses on long term relationship development, strategic growth planning and navigating multi stakeholder enterprise environments. You will be responsible for identifying and executing large scale upsell and cross sell opportunities while acting as a trusted advisor to your clients. Key
Responsibilities Enterprise Account Growth and Strategy Own and develop a portfolio of enterprise level accounts, creating and executing multi year account plans that align Kaseya solutions with customer business objectives. Identify whitespace opportunities and build strategic roadmaps to drive sustained revenue growth. Complex Deal Management Lead sophisticated sales cycles involving multiple stakeholders, procurement processes and executive level decision making. Manage deal strategy, negotiation and closing for high value, long cycle opportunities. Executive Relationship Management Build and maintain strong relationships with senior stakeholders including C level executives. Position yourself as a trusted advisor by understanding business priorities, industry trends and organizational challenges. Value Based Selling Translate Kaseya product suite into measurable business outcomes for enterprise clients. Develop tailored value propositions, business cases and ROI models to support expansion initiatives. Customer Success and Adoption Leadership Partner closely with Customer Success to ensure successful onboarding, adoption and ongoing value realization. Monitor usage trends and proactively address risks to retention and growth. Forecasting and Pipeline Management Maintain accurate forecasts while managing a robust pipeline of expansion opportunities. Use data driven insights to guide decision making and ensure predictability in long cycle enterprise deals. Cross Functional Collaboration Collaborate with Sales Engineering, Product, Marketing and Customer Success teams to deliver seamless customer experiences and support complex solution deployments. CRM and Account Intelligence Leverage Salesforce and account intelligence tools to track engagement, pipeline and account health. Maintain detailed records to support strategic planning and reporting. Required