About the role
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here . The Opportunity Superhuman empowers people to thrive and connect, wherever and whenever they communicate. Every day, millions of people and thousands of teams worldwide use our products to work faster, communicate more effectively, and achieve greater success. All of this begins with our team collaborating in a values-driven and learning-oriented environment. To achieve our ambitious goals, we're looking for a Group Social Media Manager to join our Core Marketing organization. This is not just a content scheduling role — it's a seat at the table for someone who thinks in narratives, moves fast on cultural moments, and has the vision to build a social presence that people genuinely look forward to. This person will lead social strategy and execution across Grammarly, Superhuman Mail, and Superhuman HQ social channels. They will contribute to day-to-day content planning and ideation, ensuring that each brand's presence is consistent, creative, and on-brand. This role will be responsible for inserting Superhuman into the AI conversation — one of the fastest-moving and most consequential conversations happening online today. As AI reshapes how people work and communicate, this person will position Superhuman as a leading voice: sharp, credible, and worth following. They will identify the right moments, the right formats, and the right platforms to make Superhuman a brand that people associate with the future of productivity. Beyond strategy, this person has a creative mindset. They bring original ideas, a strong editorial instinct, and the ability to inspire a team to produce content that cuts through the noise — content that educates, entertains, and builds a loyal community around what Superhuman stands for. This role reports to the Director of Communications and partners closely with Marketing, Brand, Communications, Design, and Content teams. What You’ll Do As a Group Social Media Manager, you will represent the public voice of @Superhuman’s family of brands across key social channels, audiences and social programs. In this role, you will: Develop organic social media strategies across platforms, including YouTube, X, Threads, Facebook, Instagram, TikTok, and Reddit Bring organizational structure and creative vision to our social media program. Help define the voice of Superhuman on our handles with an emphasis on being authentic and human. Collaborate with cross-functional partners to create engaging, social-first content. Partner on campaigns, product launches, and thought leadership initiatives across brands. Monitor performance and report regularly on engagement, reach, and brand impact. Leverage data to inform strategy. Serve as a primary point of contact and manager for the lead social agency and platform partners. Direct influencer engagements and develop programming for UGC Stay ahead of trends, platform updates, and cultural moments to inform strategy and creative direction. Ability to jump in to direct and shoot lowfi social video. What We’re Looking For Has + 8 years of experience in social media or digital marketing, ideally for a tech, productivity, or B2B brand. Experience leading or managing a team Can develop performance-driven strategies across multiple social channels. Understands social best practices and can craft content that resonates on each platform. Is a skilled writer with a strong grasp of tone, clarity, and creativity. Has a keen eye for design and can provide clear feedback to creative partners. Is organized, collaborative, and comfortable managing multiple stakeholders. Demonstrates strong project management skills and attention to detail. Proactively spots gaps and recommends solutions to improve impact and execution
