About the role
You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers. You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement. You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations You will run Architectural Design Sessions to build plan for implementing solution -governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Data Platform, Analytics, and prepare our customers for AI Innovation. You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey. Required Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 4+ years of technical pre-sales experience. 4+ years experience working in a customer-facing role (e.g., internal and/or external). Proven technical mastery of cloud infrastructure and Artificial Intelligence (AI), with a focus on secure, resilient, scalable, and optimized architectures. Demonstrated ability to leverage data-driven insights and analytical thinking to influence technical and business decisions. Proficient in written and verbal communication in English. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
