About the role
About Northwood : Northwood is on a mission to transform connectivity between earth and space and bring the
benefits of space to the masses through innovations in space communications technologies. If you like building quickly and seeing your work deployed in locations around the globe with real impact, we want you at Northwood. Job Level: The level of this position will be determined based on the
qualifications and experience of the successful candidate. We are open to considering candidates of varying experience levels, from new grad to experienced. Role: Northwood is building a global network of next-generation ground stations, and we’re looking for a Fleet Reliability Engineer who is equal parts technical expert, field operator, and builder. You will be the extreme owner of uptime and performance for our deployed hardware worldwide—leading maintenance, in-field troubleshooting, site upgrades, and global sparing strategies. You’ll partner closely with software orgs to design scalable, automated monitoring and response systems. Some days you’ll be in a remote country diagnosing an antenna issue in the field; other days you’ll be deep in large datasets analyzing network performance and reliability trends.
The role spans electrical, mechanical, and software domains, giving you broad technical exposure across the stack. This position is based at our Los Angeles headquarters with frequent travel to sites.
Responsibilities: Upgrade, troubleshoot, and maintain a growing network of antennas distributed across the globe. Be the extreme owner of the “fleet” uptime and performance. Support the rapid expansion of the network by deploying antennas, power systems, and networking infrastructure at remote and challenging sites around the world. Partner closely with product, manufacturing, and test teams to influence designs with a focus on system reliability, maintainability, and long-term lifecycle performance. Analyze large-scale system performance data and telemetry to identify trends, failure modes, and opportunities for improvement. Partner with software orgs to build dashboards, alerts, and automation to enable rapid detection and response at scale. Lead from the front in the field — executing repairs, upgrades, and validation testing on site, while coordinating effectively with contractors and internal Northwood teams. Scale a global maintenance ecosystem, including sparing strategies, standardized procedures, preventative maintenance, and trusted regional maintenance partners. Basic
