About the role
About
the role You'll partner directly with B2B customers to help them unlock the full potential of Gamma. This means translating their brand identities and templates into beautiful, functional content, leading hands-on education sessions, and becoming the bridge between customer needs and product development. You'll help customers master storytelling, design, and AI while gathering insights that shape what we build next. You'll work closely with Customer Success to deliver transformative experiences for B2B accounts, and partner with Product as an internal power user representing B2B needs, pain points, and wins. You'll also develop repeatable playbooks and resources that reduce friction for the GTM team and future customers. This role combines design expertise with customer empathy and product advocacy. Our team has a strong in-office culture and works in person 4–5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do Partner directly with B2B customers to translate brand identities, templates, and content into Gamma, helping them get more out of the platform Lead hands-on product education sessions that elevate customers' understanding of storytelling, design, and AI Collaborate with Customer Success to create moments that demonstrate how Gamma can transform their workflow Take insights from customer engagements and work with Customer Success, Product, and fellow Forward Deployed Designers to inform roadmap decisions Partner with the Product team as an internal power user and representative of B2B needs Develop repeatable playbooks and resources that reduce friction for the GTM team and future customers What you'll bring 3+ years of professional design experience with a portfolio showing strong visual design and storytelling skills Experience in customer-facing roles with the ability to communicate across a broad range of technical and design skill levels Comfort with ambiguity and experience turning vague
