Forward Deployed Engineer

What is Automat?

Automat was founded by a diverse group of creative technologists from teams like Google Creative Lab, and Samsung’s innovation Think Tank Team. We envision a future where intelligent agents streamline business operations - and one day, run their own enterprises. We're redefining Enterprise AI Agents (Robotic Process Automation) and Intelligent Document Processing (IDP), developing the necessary tooling and infrastructure to incorporate the advancements of AI into practical, real-world applications.

We value curiosity, collaboration, and impact above rigid requirements. If you're excited about AI and automation, thrive in flexible, creative environments, and want to work on meaningful, pioneering projects, this role is for you.

We encourage anyone to apply - we think talent, passion and your unique perspective can outweigh years of experience. We are really looking for someone who can hit the ground running on day one and contribute at a rapid pace, while also being someone from whom we ourselves can learn from.

The Role

We're looking for a Forward-deployed Engineer to interface directly with our customers in an effort to solve their pain points and drive real-world operating efficiency and cost savings. You will apply creativity and problem-solving to help customers implement complex business automations via our suite of internal libraries, tools, and products. You'll act as a trusted expert and be a human-in-the-loop partner to our agentic automation engine.

This role is inherently cross-functional - you’ll often be the bridge between product, engineering, and customer teams. It is as important to be comfortable with sales conversations and identifying upsell opportunities as it is to understand how we can expand Automat’s suite of AI-powered product offerings to improve velocity and scale.

What you’ll do

• Build upon our autonomous agent solutions to tailor RPA and IDP solutions to specific, customer centric workflows.