About the role
About Comena
Comena builds AI agents for industrial distributors and manufacturers to automate their order processing from e-mail inbox to ERP. At distributors across the US and Germany alone, there are 4 million sales and procurement people stuck in manual workflows between inbox and ERP. We want to automate this work and liberate these people to work on more meaningful things.
We’re part of the YC S25 batch - the most selective batch in YC history. We recently raised a seed round from top Silicon Valley investors, and are serving customers across US and Germany.
About the role
As a Forward Deployed Engineer, you will be one of our very first hires. In this role, you will combine strong technical abilities with excellent communication skills, working directly with customers to ensure they maximize the value of Comena’s AI platform. You will be involved in onboarding, implementation, and ongoing support, while also contributing to product development and innovation.
We move at startup speed: You’ll deploy features rapidly, learn on the fly, and help define our engineering culture and architecture.
Key responsibilities
- Customer onboarding and implementation: Lead the full implementation lifecycle, including configuring, testing, and deploying AI agents. This involves integrating the platform with client data (e.g. product catalog) and systems (e.g. ERP) and understanding clients’ custom workflows. You'll also adapt backend logic and user interface to meet client requirements.
- Collaboration: Work closely with the founders and customers to translate customer needs into technical solutions. Provide hands-on technical guidance and training to drive customer adoption and success.
