We’re looking for a Forward Deployed Engineer to work directly with mdhub’s most important customers, deploying, configuring, and scaling the first AI-native operating system for behavioral health clinics. This role lives at the intersection of engineering, product, and customer success.
mdhub is a full-stack platform where AI workers and clinical teams work together across admissions, clinical operations, and billing. Emma handles clinical documentation across millions of sessions. Sarah books patients into care 24/7. Eric 10x’s billing teams with AI-powered coding and claims. Our EHR, CRM, and RCM products tie it all together in one place. Your job is to make this entire system work seamlessly inside each customer’s environment.
This is a high-trust, high-autonomy role where you represent mdhub’s technical excellence on the ground. You’ll work directly with the founding team and be instrumental in shaping how our platform scales across diverse clinical environments.
mdhub is the AI-native operating system for behavioral health.
We combine AI workers with a purpose-built EHR, CRM, and RCM into one platform where clinical teams and AI collaborate across every workflow.
Mid to large-sized behavioral health clinics run on disconnected legacy systems that weren't designed for today's demand. The result: clinician burnout, admin bloat, and patients waiting weeks for care. mdhub replaces the entire fragmented stack with a single AI-first platform.
Our AI workers:
Emma, AI Clinical Assistant: automates documentation and gives clinicians back hours every day. Sarah, AI Admissions Coordinator: handles 100% of inbound calls, verifies insurance, and books patients 24/7. Eric, AI Billing Agent: manages coding, claims submission, and denial management same-day.
Our platform:
mdhub EHR: the first clinical workspace built for AI from day one. Documentation, intake, treatment planning, e-prescribing, and billing in one place. mdhub CRM: every lead captured, every follow-up automated, nothing falls through the cracks. mdhub RCM: end-to-end revenue cycle management. From claim submission to collections, AI-powered and fully integrated.
We're not another EHR with AI bolted on. We're not a point solution. We're the full operating system where AI workers and human teams run a clinic together. Hundreds of mid to large-sized behavioral health clinics use mdhub today, including some of the largest organizations in the country. One platform, less overhead, more patients seen.
Salary
$120,000 - $180,000
Location
San Francisco, CA, US
Experience
3+ years
Total raised
$500K
Last stage
Seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.