About the role
Felicity is building AI-powered workflow automation that can operate anywhere a human can click. We help enterprises automate complex workflows — often across systems without APIs — by combining deterministic reliability with agentic AI that adapts in real time.
As a Forward Deployed Engineer, you sit at the intersection of product, customers, and engineering. You’ll work directly with customers to understand how their real-world operations run, translate those workflows into automations inside Felicity, and then push product changes when the platform needs to evolve.
This role is hands-on across the entire lifecycle. One day you’re mapping a healthcare operational workflow, the next you’re building it inside our platform, and the next you’re contributing code back into core product so the next customer benefits too. You will own deployments end to end, partner closely with founders, and help shape how Felicity is implemented in the field.
If you want meaningful responsibility early, enjoy seeing your work used immediately, and like operating where technical depth meets real-world impact, this role is central to how Felicity grows with customers.