Forward Deployed Software Engineer (Founding team)
About the role
Aglide's browser agent platform is trusted by household-name fintechs and global enterprises to automate and secure the applications their employees depend on most. We've raised over $3.5M to go after this problem, and every day our platform is running thousands of mission-critical workflows.
Our forward deployed engineers sit at the intersection of engineering and customer success - embedded with our customers, solving their problems hands-on, and feeding what they learn directly back into the product.
What we do
Aglide combines an on-device browser agent and a browser extension to autonomously run web-based tasks inside our customers’ work applications. Today, it’s used for two key workflows:
- User login: Automating user sign-in to work accounts to give security teams visibility and policy enforcement.
- Lifecycle: Completing admin tasks inside applications (e.g., creating users) to save time, reduce human error, and tighten access control.
Our platform lets non-technical users configure these workflows for any application. We are working with companies ranging from decacorn financial services scale-ups to public insurance companies.
Their employees depend on Aglide to access mission-critical applications - from everyday SaaS tools to corporate bank accounts; while their security teams count on it to maintain compliance and defend against attackers - including, at times, state-sponsored threats.
What you'll be doing
- Customer onboarding and configuration: Working directly with customers to configure Aglide for their applications - understanding their workflows, setting up automations, and making sure they get to value fast.
- Bug triage and diagnosis: Sitting closest to where things break. You'll be the first line of investigation when customers hit issues, combining sharp debugging instincts with a deep understanding of how the platform works end-to-end.
