About the role
TL;DR:
AI engineers build and improve the AI agents powering Parahelp - applying the latest techniques, running evaluations, building retrieval pipelines, and optimizing for speed and cost.
You might be a fit if:
- You've built production-grade LLM systems and agent architectures
- You have strong software engineering fundamentals and deep AI/ML knowledge
- You proactively automate your own workflow with AI tools
- You're ambitious and thrive in fast-paced environments
- You're always trying to move faster and find shortcuts
About Parahelp
Set up Parahelp in just 1 day without engineers to resolve your complex support tickets end-to-end. It connects with your existing ticketing system (such as Zendesk, Intercom, Front), tools (like Stripe, Slack, Linear), knowledge, and procedures.
