About the role
We're hiring a founding engineer to own our AI agent layer – the autonomous systems that execute multi-step workflows across ordering, freight, reconciliation, and exception management on behalf of our customers.
You'll architect and deploy specialized agents that operate inside real supply chain systems – coordinating across ERPs, 3PLs, freight brokers, and retailer portals with zero tolerance for error.
What You'll Do
- Architect and deploy agentic systems that handle ordering, freight tendering, reconciliation, and exception management end-to-end
- Develop robust tool-use, retrieval, and planning mechanisms with production-grade safety guardrails
- Optimize models through fine-tuning on real order and fulfillment data as volume scales, evaluation frameworks, and human feedback systems
- Partner directly with customers to transform their operational workflows into automated agent-driven solutions
- Lead end-to-end – from research to deployment – on capabilities that ship to real customers processing real orders