About the role
In this role you will...
- Embed yourself into the client workflow to identify problems and oportunites
- Build the team of forward deployed engineers
- Develop solutions using Rebolt to automate phone calls, email, and messaging systems
- Lead technical implementations and ensure smooth integration with customer systems and data sources
- Build custom integrations connecting our platform to freight management systems, CRMs, and databases
- Provide technical guidance throughout the customer lifecycle from onboarding to ongoing optimization
- Collaborate with engineering to feed customer insights back into product development
You will be a perfect fit if you...
- Have engineering background with strong problem-solving and analytical skills
- You’re proficient in Python and Typescript
- Have experience with APIs & integrations including REST, GraphQL, OAuth, and JWT
- Can translate complex technical concepts into clear language for customers and stakeholders
- Have a customer-centric mindset
You will be an exceptional fit if you also...
- Are adaptable and thrive in fast-paced, evolving tech environments
- Have worked with AI solving company problems
- Can diagnose technical issues a ship fixes quickly
