We’re hiring our first person to build Agave’s support function as we scale from 450 to 1k+ customers over the next 1-2 years. This is a high-ownership role at a fast-growing b2b SaaS company serving the $12T construction industry.
You’ll become a true expert on the Agave Platform, own the support queue, and be the first responder to our customers when something breaks or is confusing. You’ll triage, diagnose, and resolve issues; improve our documentation and playbooks; and surface patterns that directly shape our product roadmap.
What does a typical week look like?
We're building the financial ops platform for construction, a $12T global industry run by software built 20-40 years ago, much of it on-prem with no APIs and no documentation.
We spent 3 years building the rails to read and write across those systems, and we use them to deploy AI for invoicing, expenses, compliance, billing, and more.
We have 500+ customers and have been profitable & cashflow positive for over two years.
We're backed by Accel and Y Combinator, with investors from Procore, Autodesk, and Plaid. Our three co-founders have worked together for 12+ years, across Graphiq (acquired by Amazon in 2017) and Amazon.
Salary
$110,000 - $165,000
Equity
0.01% - 0.15%
Location
Remote
