Head of Professional Services, Southeast Asia & Greater China

About the role

Chat with Stripe sales Head of Professional Services, Southeast Asia & Greater China Stripe logo Jobs Our opportunity Life at Stripe Benefits University See open roles Open mobile navigation Jobs Our opportunity Life at Stripe Benefits University See open roles Close mobile navigation Roles at Stripe Role details Head of Professional Services, Southeast Asia & Greater China Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The Head of Professional Services (Southeast Asia and Greater China) will help drive our professional services revenue, crafting our service offerings and working cross-functionally to bring them to market. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem. What you’ll do In this role, you will be responsible for strategic leadership and management oversight of the Professional Services organization in SEA & GCN in support of Stripe’s business goals. Reporting to the JAPAC Head of Professional Services, this is a high-visibility role that provides the development of the overall professional services plan and setting the strategic direction, performance standards, with a focus on customer success for the professional services team. You will define, develop, and manage all strategic service offerings and outcomes to drive and support the end-to-end customer experience in close coordination with the professional services teams in other regions. Responsibilities Develop and execute Stripe’s SEA/GCN Professional Services strategy in alignment with Stripe’s global priorities across product, sales, and marketing Hire and lead a high-performing team of consultants, engagement managers, integration engineers and professional services leaders, who partner with our sales team and customers to drive adoption of Stripe capabilities to deliver business value Cultivate a team culture that includes high ownership, customer-first focus, fast-paced, high integrity, and an optimistic and positive environment Cultivate executive relationships with C-levels within our customers and partners Work with engineering and product to develop product roadmaps aligned with customers’ needs, new market opportunities/requirements, and the competitive landscape Develop business and strategic cases for new service offerings and drive consensus among decision-makers Work across teams at Stripe to develop service offerings, value propositions and sales playbooks, partner programs, marketing strategy, pricing and revenue tracking Report out on a regular weekly, monthly, and quarterly cadence to all key stakeholders, with a strong analytical approach and crisp communication style Who you are This role requires deep knowledge and experience in building and growing a regional Professional Services organization, including building out service offerings, recruiting and developing top talent, delivering high quality services to achieve customer outcomes, driving negotiating agreements, and partnering with product engineering on customer needs and priorities. The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus. This individual will also have strong leadership experience in building high-performing teams as well as have a deep understanding of what will be needed to properly resource a Professional Services strategy in SEA/GCN, working with stakeholders to develop a plan for ensuring the success and high quality of our service delivery. A keen sense of ownership, drive, and entrepreneurship is a must. An understanding of the economics of the payments space and the e-commerce ecosystem would be a bonus. Minimum requirements 5+ years of building and leading high performing professional services and/or solution architect teams in a high growth technology environment Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome Professional and technical knowledge, as well as an extensive understanding of industry trends and the key players in the competitive landscape Strong written and verbal communication skills, with deep experience presenting to senior management. Sound business judgment, proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses and influencing results Experience working within a high-growth, technology company with the ability to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly Highly organized, multi-tasking skills, take ownership, be efficient in ambiguous situations Willingness to travel (on average two national/international trips per month) Preferred qualifications Mandarin speaking ability is preferred as you’ll be engaging with some of our most complex China-based merchants and supporting the China market - working with their sales, developer, operations, and finance teams Experience working in the financial services/payments industry In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits The annual salary range for this role in the primary location is S$268,400 - S$402,600. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Singapore Team Professional Services Job type Full time Apply for this role We look forward to hearing from you At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Apply Now Stripe logo United States (English) Australia English Austria Deutsch English Belgium Nederlands Français Deutsch English Brazil Português English Bulgaria English Canada English Français Croatia English Italiano Cyprus English Czech Republic English Denmark English Estonia English Finland English Svenska France Français English Germany Deutsch English Gibraltar English Greece English Hong Kong English 简体中文 Hungary English India English Ireland English Italy Italiano English Japan 日本語 English Latvia English Liechtenstein Deutsch English Lithuania English Luxembourg Français Deutsch English Malaysia English 简体中文 Malta English Mexico Español English Netherlands Nederlands English New Zealand English Norway English Poland English Portugal Português English Romania English Singapore English 简体中文 Slovakia English Slovenia English Italiano Spain Español English Sweden Svenska English Switzerland Deutsch Français Italiano English Thailand ไทย English United Arab Emirates English United Kingdom English United States English Español 简体中文 Products & pricing Pricing Atlas Authorization Boost Billing Capital Checkout Crypto Climate Connect Data Pipeline Elements Financial Accounts Financial Connections Identity Invoicing Issuing Link Managed Payments Payments Payment Links Payouts Radar Revenue Recognition Stripe Sigma Tax Terminal Solutions Enterprises Startups Agentic commerce Crypto Ecommerce Embedded finance Finance automation Global businesses In-app payments Marketplaces Platforms SaaS AI companies Creator economy Hospitality, travel, and leisure Insurance Media and entertainment Nonprofits Retail Integrations & custom solutions Stripe App Marketplace Stripe Partner ecosystem Professional services Developers Documentation API reference API status API changelog Libraries and SDKs Developer blog Resources Guides Customer stories Blog Sessions annual conference Privacy & terms Prohibited & restricted businesses Licenses Sitemap Cookie settings Your privacy choices Coverage transparency More resources Company Jobs Newsroom Stripe Press Contact sales Support Get support Managed support plans CA residents: +1 888 926 2289 Sign in © 2026 Stripe, LLC