About the role
This SDR role is core to Ember’s growth motion. You’ll be responsible for booking qualified meetings with CEOs, CFOs, and Revenue Cycle leaders at PE-backed provider groups through thoughtful outbound, fast inbound response, and disciplined follow-through.
This is a high-activity role with judgment. You’ll work closely with company leadership, help refine outbound playbooks, and be trusted to represent Ember with credibility to senior operators in complex healthcare organizations.
What You’ll Do
Pipeline Creation & MEDDIC Qualification
- Drive outbound prospecting into PE-backed, multi-site provider groups (email, LinkedIn, phone)
- Research accounts to understand ownership structure, scale, specialties, and PE sponsor context
- Craft concise, executive-level messaging tailored to CEO, CFO, and Revenue Cycle priorities
- Run first-pass MEDDIC qualification calls (10–15 minutes) focused on pain, buyer, and process
- Book qualified meetings that convert to next-stage opportunities
Inbound & Events
- Respond to inbound leads within SLA during business hours
- Work conference booths and support event lead capture
- Own post-event follow-up sequences with a 24-hour SLA
- Tag lead source and outcomes cleanly in CRM
Operational Excellence
- Maintain clean CRM hygiene: notes, stages, decision-makers, next steps
- Partner closely with leadership on targeting, messaging, and sequencing strategy
- Provide feedback from the field to improve ICP definition and outbound playbooks
