About the role
Type: Full-time Remote (US-first)
Team: Founding Ops & Customer Delivery
About Besimple
We provide the data layer for audio models. Our mission is to bring AI into the real world naturally. We believe that AI can meaningfully empower humanity through the most natural interface - voice. We’re a small, nimble team of passionate builders who believe humans must remain in the loop.
The Role (Founding)
This is our founding operations role. You won’t “run a process”—you’ll design the process, the playbooks, and the bar for what world-class, AI-first data operations looks like. You’ll take ambiguous customer needs, turn them into crisp rubrics and workflows, recruit and train bench globally, and stand up the quality systems, dashboards, and SLAs that become Besimple’s operating backbone. As we grow, you’ll scale the org you built—hiring, coaching, and evolving best practices.
You’ll use AI coding tools (Copilot/Cursor/Codex) and lightweight Python/SQL to automate processes, analyze variance/drift, and accelerate delivery. You’ll partner with customers to define and refine annotation requirements, and with Product/Eng to shape UX, guardrails, and platform roadmap.
What You’ll Do
- Own customer programs end-to-end: translate goals into schemas, rubrics, gold sets, and success metrics; pilot → scale with clear reporting and write-ups.
- Define & refine requirements with customers: run scoping sessions, lock criteria/edge-case taxonomies/IAA targets; iterate as models and prompts change.
