About the role
Human Resources Generalist Human Resources Generalist About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses,
benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer,
benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
About
the role This is a high-execution, AI-first role focused on delivering core HR services with speed, accuracy, and scale. You'll own a defined set of transactional and case-based HR work for your client groups, leverage AI-enabled workflows to handle volume efficiently, and contribute to the continuous improvement of how our team operates. You will be the operational expert who ensures employees and managers in your orgs get fast, high-quality HR support. What you will do Core Service Delivery IC Performance Management cases end-to-end, including coaching managers through documentation and process
requirements Terminations & offboarding for Senior Manager and below within your client groups HR Help Desk cases: triaging, routing, and resolving employee and manager queries Internal mobility transactions and coordination Exit interviews: scheduling, conducting, and surfacing themes HR Inbox management for your assigned orgs AI-Enabled Execution Operate AI-assisted workflows as the default for case intake, documentation, and communications Identify opportunities to reduce manual effort through automation and prompt-based tools Contribute to shared templates, prompts, and workflows
