Implementation Engineer

requirements gathering, use case selection, success criteria definition) through weekly implementation sessions to wrap-up (outcome review, ROI validation, expansion planning). Architect agent workflows with customers. Help enterprise teams design agent architectures for their specific use cases — selecting agent triggers, configuring sandboxed environments, and structuring multi-step agent workflows. Build alongside customers. Write and iterate on agent prompts, skills, and configurations. Set up environments, secrets, MCP servers, and integrations. Debug agent runs using session sharing and observability tools. Guide self-hosted deployments. For enterprises running agents on their own infrastructure, help configure self-hosted workers, Docker daemon connectivity, private registries, and task routing. Develop reusable implementation patterns. Document architecture patterns, reference implementations, and best practices that accelerate future deployments. Contribute to the Oz skill and template ecosystem. Be the voice of the customer to Product and Engineering. Surface implementation friction, feature gaps, and common pain points. Translate customer needs into actionable product feedback that shapes the Oz platform roadmap. Provide ongoing technical support. Respond to customer questions via Slack with same-business-day SLA. Troubleshoot agent failures, environment issues, and integration problems. You May Be A Good Fit If... You have 3+ years of experience in implementation engineering, solutions engineering, forward-deployed engineering, or a similar customer-facing technical role. You have a strong software engineering background — you're comfortable writing production-quality code, debugging distributed systems, and working across the stack. You have experience with Docker, CI/CD pipelines, cloud infrastructure (understanding of container orchestration, image management, and deployment patterns), Kubernetes, Linux, and cloud providers (AWS, GCP, Azure). You're familiar with AI/LLM concepts — prompt engineering, agent architectures, tool use, and evaluation of non-deterministic systems. You have experience working with developer tools, DevOps platforms, or infrastructure software. You can manage multiple concurrent customer engagements while maintaining high quality and clear communication. You have excellent communication skills — you can explain complex technical concepts clearly to both engineering leads and executive stakeholders.

Bonus You have experience building or deploying AI agents in production (LangChain, custom agent frameworks, or similar). You have experience with GitHub Actions, webhooks, and event-driven automation. You're familiar with enterprise security and compliance

requirements (SOC 2, self-hosted deployments, network boundary constraints). You've worked with APIs/SDKs in a customer-facing capacity (building integrations, writing client libraries, or doing technical enablement). You have experience with terminal applications, shell scripting, or command-line tooling. At Warp, we are dedicated to building a diverse, inclusive, and authentic workplace. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in this job description – we encourage you to apply anyways! We are a community of curious learners, and most of us are learning some skills for the first time (like our engineers learning to program Warp in Rust). You might be just the right candidate for this or other roles. If you're feeling playful, try out our optional hiring challenge and submit your answers with your application: https://github.com/warpdotdev/hiring-challenge Salary Transparency Total

compensation at Warp consists of two parts: 1) a competitive base salary, and most importantly, 2) meaningful equity. When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and level of experience you bring, what similar jobs pay, and make sure there’s equal pay for equal work among those you’ll be working with. The budgeted

compensation amount for this role is targeted at $180,000 - $220,000. In addition to salary, all employees receive further

compensation in the form of equity in the company. This is a meaningful stock option grant with a four-year vesting period and one-year cliff. Your equity is where most of the significant upside potential is. Comparing startup equity is always a bit tricky, so we’re happy to walk you through different valuation scenarios at the offer stage in order to help paint a clearer picture of the upside. Final total

compensation is determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What We Offer Competitive Salary & Meaningful Equity – we will stretch to get the right talent on board Full Medical, Dental, and Vision

Benefits for employees (80% coverage for dependents) Flexible remote-first culture, with optional office spaces in NYC and SF for folks who want to work together IRL Pre-tax FSA Health Savings Plan Pre-tax Commuter Benefit 20-days of Paid Time Off Unlimited Sick Time Off 12 US Holidays 16 weeks of paid Parental Leave for both birthing and non-birthing parents Twice-a-year company retreats Monthly gym and internet stipend Guideline 401(k) Complimentary OneMedical membership Individuals seeking employment at Warp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. About Warp We are a company run by product-first builders, building a core product for all developers. We are committed to understanding our users deeply. We will ultimately build the best product and business if that team includes developers and designers from a wide range of backgrounds. The early team comes from Google, Dropbox, Gem, LinkedIn, and Facebook. We are looking for passionate individuals to join us and help bring Warp to the world. We value honesty, humility, and pragmatism, and our core product principle is focusing on the user. If you’re interested in learning more about our company values and the culture of our engineering team, please take a look at our internal '

How We Work' guide. We’re very fortunate to be backed by a great group of venture capital firms. In August 2023, we announced a $50M Series B funding round ($73M total raised), led by Sequoia Capital. Our other investors include Google Ventures, Neo, and Box Group. We are also backed by a network of passionate angels, including Dylan Field (Co-Founder and CEO, Figma ), Elad Gil (early investor in Airbnb, Pinterest, Stripe, and Square), Jeff Weiner (Executive Chairman and Ex-CEO, LinkedIn), Marc Benioff (Founder and CEO, Salesforce), and Sam Altman (Co-Founder & CEO, OpenAI). The Product Here's our latest demo showing some of our current features… Create a Job Alert Interested in building your career at Warp? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country Phone Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Website If hired by Warp, will you be based in the U.S. or Canada? * Select... Warp is currently only able to support employees who are living in the U.S. or Canada at the moment. Do you have permanent authorization to work for Warp in the U.S. or Canada? * Select... Do you require work authorization? * Please provide additional context, if applicable. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Warp’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to

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