About Finosu
Finosu is an AI-native loan servicer. What does that mean? Well, a servicer handles the communications and payment rails for lenders, think of it as customer support for lenders.
Where does the AI-native piece come in?
Usually, all that communication is staffed by thousands of humans in remote place like the Philippines, India and other English-speaking countries where people are doing arbitrage on cheap English speakers (one co-founder grew up near a couple). Now let’s remove all the humans doing that. Not just from the front-office, but the back office as well. At Finosu, we believe superior customer support comes from removing humans when there is no more bottlenecks on business hours, and everything is compliant default.
Things to Know
We are a start-up and our processes are in flux. Priorities might shift more abruptly than at a more establish company.
About the Role
This is a infra/product role to start. However, as we scale, it will be more focus on infra. The reason we think it’s good to start 50-50 is because we think that sometimes the best thing to do from an infra perspective involves having a good idea of the business requirements and potentially rearchitecting the product.
In this role
Projects people in this role have taken or will take:
About You
About You
Hi - Mark and Gab here!
We met while working at Alt, a marketplace for collectibles, where we built a $200 million specialty finance business line. At Alt, we faced the complex challenges that come with servicing consumer loans. We spent countless hours and resources developing internal tools to manage loan payments, communicate with borrowers, and keep track of loan performance—all while ensuring a positive experience for our customers.
However, after dealing with the headaches of manual data entry, fragmented systems, delayed payments, lack of personalized borrower engagement, and the stress of maintaining accurate records, we knew there had to be a better way to service consumer loans.
So, we started Finosu to build the servicer we wish we had—an AI-powered consumer loan servicer designed to streamline and enhance every aspect of the loan servicing process.
Our mission is to transform loan servicing into a seamless, efficient, and customer-centric experience.
The operational cost of servicing loans reaches into the tens of billions a year and that is money out of the pocket of lenders, borrowers, investors, and ultimately the consumers as a cost of doing business – we are changing that.
Salary
$125,000 - $200,000
Equity
0.25% - 2%
Location
New York, NY, US
Experience
1+ years
Last stage
Seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.