IT Services Technician

QUALIFICATIONS: High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred. 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply) Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications. Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP). Strong communication and customer service skills to assist non-technical users effectively. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. CompTIA A+, Network+, or similar certifications are a plus but not required. Ability work after hours and graveyard shifts PREFERRED SKILLS AND EXPERIENCE: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools. Basic knowledge of Active Directory and user account management. Willingness to learn and adapt to new technologies and processes

COMPENSATION AND

BENEFITS: $90,000 - $110,000 + Equity (USD hourly) Base salary is just one part of our total rewards package at 𝕏, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and

perks. ITAR

REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here . xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice . Create a Job Alert Interested in building your career at xAI? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Preferred First Name Email * Phone Country Phone Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Current Company If you are currently employed in the field, please tell us the name of your employer. Current title If you are currently employed in the field, please tell us your role including your seniority level (e.g. Software Engineer II). LinkedIn Profile If you have a public LinkedIn profile, please provide its URL. GitHub Profile Google Scholar If you have a Google Scholar page, please provide its URL. Full Legal Name * X Profile Your Location (City, State) * Please select if you are a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or (v) eligible to obtain the required authorizations from the U.S. Department of State. * Select... Will you now, or in the future, require sponsorship for employment visa status (e.g., H-1B visa) to legally work for in the US? * Select... What exceptional work have you done? * In 100 words or less, tell us about a piece of work you are most proud of. Have you worked with us before? * Select... Can you confirm that you can be on-site, 5 days/week at our Palo Alto, CA office? This is a requirement for this role. * Submit application Powered by Greenhouse

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