IT Solutions Engineer

requirements. Own onboarding, access modification, and offboarding workflows aligned to standardized entitlement models. Ensure lifecycle events propagate reliably across downstream systems and maintain accurate, auditable access state. Maintain consistent platform configuration and reduce unmanaged variance across business-critical systems. Partner with Security and IT Support Operations to enforce least-privilege access models and durable ownership boundaries. Controlled Change, Automation & Operational Reliability Design and operationalize structured rollout patterns for enterprise system configuration and workflow changes. Replace manual administrative actions with governed automation incorporating validation, logging, and rollback-aware deployment patterns. Translate operational and compliance

requirements into durable system implementations that improve reliability and auditability. Build automated operational workflows using APIs, infrastructure-as-code, scripting, and low-code automation platforms. Integration & Platform Engineering Execute and maintain integrations across identity providers, SaaS platforms, ITSM systems, and internal tooling to ensure consistent system behavior. Standardize integration and deployment approaches across environments to support scalable platform adoption. Translate ambiguous operational

requirements into structured workflows and dependable system implementations. Partner cross-functionally to convert recurring incidents and operational friction into durable system improvements. We’re looking for someone with: Experience owning enterprise SaaS and identity platforms end-to-end. Experience with implementing and operating SOX, SOC 2, and related controls in these platforms. Experience automating platforms and audits. Excellent communication and collaboration skills. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence

benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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